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Over 90 years of excellence.

More than 80 million safe miles.

At least 18 million remarkable passenger experiences.

Why Ride with James River

Video: Why Ride with James River

From the minute your driver picked us up at the Marriott Hotel in downtown Norfolk to the minute he dropped us off late that afternoon, he was fabulous. Not only was he a safe and cautious driver, but he seemed so interested in the tour our group was taking. It turned out that he was a history buff, and he was able to add so much information about the Tidewater area for these women who had come from all around the country. We all learned so much and everyone had a wonderful time.

Betsy Rawls Agelasto
The Garden Club of America
Virginia Beach, Virginia

You guys are wonderful to work with. We use you every year for our field trip for K-12 teachers. Reservations are handled promptly and expertly, and the coaches are always super-clean and pleasant to ride in, with friendly and knowledgeable drivers. I have to say that working with your company is one of the easiest and smoothest parts of my job!

Liz Sheehan, Director
Partnership in the Arts
University of Richmond

1. The sales person met and exceeded my expectations in every way. Very professional and efficient. Prompt responses and extremely friendly. She set the standard for a lot of those I deal with to meet in my mind!
2. The driver was truly a professional. He responded quickly and was very open to inputs and suggestions. A great young man with sincerity and professionalism. He represented James River Bus Transportation in a very highly regarded manner and as the only personal contact I have had with your company-I can honestly say “Impressive” is how I would explain the company and this driver to anyone asking. I would recommend him to anyone as a driver without any hesitation!
3. The vehicle and its amenities exceeded my wildest dreams. It was spacious, comfortable and of the top 5 things the students enjoyed from the field trip over half mentioned the bus trip as a highlight of the trip. It was very clean and safe. It had lots of storage and exuded comfort.

4. I would simply like to add a big THANK-YOU to all the staff and professionals at James River for their assistance and extremely courteous expertise in helping our students explore this unique opportunity. You guys are the best in transportation and you truly made it so carefree. Thank-you so very much. I will always remember this trip as a highlight of my teaching career due to the ease of booking and communications passed in helping this be such a seamless event. Keep it up!

Andrew Schmitt – Buckingham County

Thank you once again for all of your support and leadership during our WYSE and WJMC conferences. We had a wonderful time working with your drivers and even took a moment to celebrate Wilbur’s birthday!

Please let Ernie, Wilbur, John, and Tim know that they are absolutely fantastic. They were very patient, understanding, and punctual. They were always positive and delightful to work with. I am not always with the buses, but I know that our staff and students are in good hands. Thank you for supplying us with such wonderful, polite, and enthusiastic drivers. Please add them to our preferred driver list. I will definitely be requesting those same drivers for future events.

Andrias White
George Mason University
Fairfax, Virginia

I just wanted to say Thank You to you and your staff for such an outstanding job during our NUSA conference.  Your company and employees are second to none.  It was a pleasure working with you and I will always recommend James River Bus Lines in the future.

Tim Edmundson
City of Hampton
Hampton, Virginia

Working with you and your staff has been such a pleasure as always. The drivers and transportation vehicles that you and your team provided for each event went above and beyond to ensure that the guests experienced each event at its fullest. What more could we have asked for?

Kelly Coronel, Director of Destination Services
Kingsmill Resort
Williamsburg, Virginia

The purpose of this letter is to inform you that the driver assigned to our tour was exceptional and very professional.  Not only was he extremely friendly and helpful but he also went out of his way to ensure that the trip was enjoyable to all.  As a retired school teacher, I really admired his interactions with the students.  His willingness to help passengers, his “can do” attitude and friendly disposition reflect great credit on your company and the people of Virginia.  Thank you for providing such a wonderful experience and an exceptional tour driver.

Bud C.